7. Force Majeure

Force majeure includes any event which Libertas Travel or its suppliers could not, even with all due care, foresee or avoid (e.g. advice against travel from the Australian Department of Foreign Affairs and Trade (DFAT), war, threat of war, riot, civil strife, industrial dispute, epidemics, pandemic, health risks, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, changes imposed by cancellation or rescheduling of flights by an airline or main charterer, the alteration of airline or aircraft type).

8. Cancellation by us

Libertas Travel reserves the right to cancel a tour for any reason, including failure to reach minimum tour participant numbers. Except for force majeure (as outlined above) or your failure to pay the final balance, we will make a final decision to proceed or cancel a tour no less than 90 days before departure. 

If you have paid in full, we will refund all moneys paid, excluding an administration fee and any payment made for travel insurance. No other compensation will be paid in the event of cancellation by Libertas Travel. The refund of moneys paid for tour costs will be the full extent of our liability. 

9. Cancellation by you 

If, after confirmation that the tour is proceeding, you decide to cancel your tour booking, the following charges apply, based on the day we receive written notification:

• More than 90 days before departure:  Forfeit of tour deposit  

• 90-45 days:  Cancellation fee of 25% of the total tour price

• 44-35 days:  Cancellation fee of 75% of the total tour price

• 34 days or less:  Cancellation fee of 100% of the total tour price 

• No show:  Cancellation fee of 100% of the total amount due 

10. Unused portion of the tour

Refunds are not provided for any unused portions of the tour.

11. Travel insurance

Libertas Travel requires all tour participants to obtain personal travel insurance covering the full duration of their time on tour.  Libertas Travel can arrange a policy with our insurance partner, Cover-More if requested. 

In the event of any act, omission or otherwise whilst on tour, relating to or arising from the tour, travellers must call on the terms of their own travel Insurance before any call or claim is made on Libertas Travel or its insurers.   Travellers must agree to indemnify Libertas Travel and all its entities against all third-party claims, actions, damages and remedies which may be brought against us in respect of their participation in the tour.

12. Passport and visa

It is your responsibility to ensure you have a valid passport for your travel, together with all necessary visas, innoculations and preventative medicines as may be required for the tour duration. Passports must be valid for six months after the last date of travel with Libertas Travel as set out in the tour itinerary.  Any information about these matters provided by Libertas Travel is given in good faith but without responsibility on the part of Libertas Travel.

13. Illness or disability

If you have a disability or medical condition and need special assistance whilst on tour, please notify Libertas Travel at the time you pay the non-refundable tour deposit. We will use our best efforts to work with Third Party suppliers to make reasonable accommodation for you. Failure to make such disclosure will constitute a breach of these booking conditions and may result in you being excluded from the tour, in which case all moneys paid will be forfeited.

14. Third Party suppliers

Libertas Travel makes bookings with airlines, accommodation providers, coach companies, tour and local guides, and other suppliers to provide some or all components of the tour.  Third Party suppliers may also engage the services of local operators and sub-contractors.  Although Libertas Travel takes all reasonable care in selecting Third Party suppliers, it does not supervise their activities and therefore cannot be responsible for their acts or omissions.   Any services provided by Third Party suppliers are subject to the terms and conditions they impose including their respective cancellation policies.  

15. Privacy and personal information protection

To process tour bookings, Libertas Travel must collect personal (and possibly sensitive) information about travellers so that it can provide essential identifying information to Third Party suppliers.  Libertas Travel may share the following information with suppliers:  name, address, birth date, gender, dietary or medical requirements, and any other information required by law.  

Libertas Travel will not use this personal information for any other purpose unless otherwise notified to the traveller or where expressly permitted by the traveller. 

16. The limit of our liability

We accept responsibility for all ingredients of your tour, except those to which the principle of force majeure prevails, as set out herein. Our obligations and responsibilities are limited to those to which international conventions apply in respect of air, sea or rail carriers, including the Warsaw Convention and its various updates.

17. Applicable law

The laws of New South Wales, Australia govern these Booking Terms and Conditions.  Nothing in these Booking Conditions affects your rights as a consumer to rely on any applicable local laws.